1. Controller

The controller responsible for data processing is:

NV Educational Consultancy & Recruiting Services e.K.
Friedrich-Ebert-Anlage 36
60325 Frankfurt am Main
Germany

Trading name: NV Consulting

Email: info@nvisionconsulting.de
Website: https://www.nvisionconsulting.de/

2. Categories of Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:

a) Contact and identity data

• given name and family name
• email address
• phone number
• postal address
• nationality
• date of birth, where relevant to the service

b) Education and career-related data

• academic background
• qualifications
• transcripts
• CV/resume details
• employment history
• career preferences
• language skills
• admission-related or job-application-related information

c) Account and platform data

• login details
• account activity
• preferences
• communications through your account

d) Communication data

• messages sent via contact forms
• emails
• WhatsApp messages
• appointment requests
• customer support communications

e) Technical and usage data

• IP address
• browser type
• device information
• date and time of access
• pages visited
• website interaction data
• cookie and consent preferences

f) Documents submitted by you

• passports
• certificates
• application documents
• visas
• supporting materials
• other documents you voluntarily provide for consultancy or recruitment purposes

3. Purposes of Processing

We process personal data for the following purposes:

• to respond to enquiries
• to provide consultancy and recruitment-related services
• to manage client communication
• to review and organise applicant information and documents
• to support education, admission, visa, scholarship, blocked-account, and career-related processes
• to provide account functionality
• to schedule and manage appointments
• to improve website performance and usability
• to maintain IT security and prevent misuse
• to comply with legal obligations
• to establish, exercise, or defend legal claims

4. Legal Bases for Processing

We process personal data on one or more of the following legal bases:

• performance of a contract or pre-contractual steps where processing is necessary to provide requested services or respond to your request
• compliance with legal obligations where we are required to retain or disclose data
• legitimate interests where processing is necessary for secure website operation, service management, communication, internal administration, and protection of our legal interests
• consent where this is required, for example for certain cookies, optional communications, or specific processing activities. GDPR recognises these legal bases in Article 6(1).

5. Contact Forms and Service Enquiries

When you submit a form on our website or contact us by email, phone, or WhatsApp, we process the information you provide in order to respond to your enquiry and, where relevant, to initiate or provide our services.

If your enquiry relates to educational consultancy, recruitment, admissions, visas, scholarships, or other support services, the processing is typically necessary for pre-contractual steps or for the performance of a contract. GDPR Article 13 requires that users be informed about the controller, purposes, legal bases, recipients, storage, and rights when data is collected from them.

6. Accounts and Platform Access

If you create an account or use restricted platform features, we process the data necessary to create and administer your user account, provide secure login access, and maintain the technical operation of the platform.

You are responsible for keeping your login credentials confidential.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies. The cookie banner visible on the NV site indicates that cookies are currently being used.

Some cookies may be technically necessary for the operation and security of the website. Other cookies, especially for analytics, tracking, or marketing, should only be used with your consent where required by law. In Germany, the storage of information on user devices and access to information already stored there is governed by the TDDDG.

You can manage your cookie preferences through the consent tool used on the website, where available.

You should list here, once confirmed: the consent tool provider, essential cookies, analytics cookies, advertising/marketing cookies, and embedded third-party cookies.

8. Recipients of Data

We may share personal data with recipients only where this is necessary and lawful, including:

• internal staff and authorised team members
• IT and hosting providers
• website and software service providers
• email and communication providers
• CRM, form, booking, or applicant-management tools
• educational institutions, employers, embassies, blocked-account providers, translators, or other third parties, where you request or authorise this or where it is necessary for the requested service
• legal, tax, or regulatory authorities where required by law

If processors are used on our behalf, this is generally done under contractual safeguards required by data protection law.

9. International Transfers

If personal data is transferred to recipients outside the European Economic Area, we will do so only where legally permitted and with appropriate safeguards where required.

You should review the actual tools used on your website and in your operations so this section can be made more specific.

10. Retention Period

We store personal data only for as long as necessary for the relevant purposes, including:

• handling enquiries
• performing services
• maintaining client records
• complying with legal retention obligations
• resolving disputes
• enforcing agreements

Where legal retention periods apply, data will be retained for the duration required by law and then deleted or restricted unless further storage is necessary.

11. Data Subject Rights

Subject to applicable law, you have the right to:

• request access to your personal data
• request rectification of inaccurate data
• request erasure of your data
• request restriction of processing
• object to processing based on legitimate interests
• receive your data in a portable format where applicable
• withdraw consent at any time with future effect, where processing is based on consent
• lodge a complaint with a supervisory data protection authority

These rights are set out in the GDPR, including Articles 15 to 21 and 77.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable law.

For businesses in Hesse, the competent authority is generally the Hessian data protection supervisory authority, depending on the nature of the processing. You may also contact the authority competent for your place of residence. Please check and insert exact authority contact details before publication.

13. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

14. Third-Party Links

Our website may contain links to third-party websites, social media platforms, app stores, or external services. We are not responsible for the privacy practices of third-party websites or services.

We encourage you to read the privacy policies of those third parties separately.

15. Children’s Data

Our services are generally directed at prospective students, applicants, professionals, and partners. If personal data of minors is processed in an individual case, this should only occur where lawful and appropriate in the context of the requested service.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The version published on our website at the time of your visit shall apply.

17. Contact Regarding Privacy

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

NV Consulting
Email: info@nvisionconsulting.de
Website: https://www.nvisionconsulting.de/